dyon88 Casino & Sportsbook Privacy & Data Safety

This page describes what we collect when you use dyon88 and how we keep that data protected. We take your privacy seriously—your email, identity documents, payment methods, and betting history are encrypted, segregated from public systems, and accessed only by authorized team members when necessary. We never sell your data to third parties, and we comply with data-protection laws in the jurisdictions where we operate.

When you sign up for dyon88, you provide information—your name, national ID, proof of address, email, and payment method—to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. As you use the platform (browsing Liga 1 markets, playing blackjack, accessing our esports feeds, or funding via DANA, e-wallet, mobile banking, or bank transfer), we record activity data to improve service, detect fraud, and resolve disputes fairly.

What We Collect and Why

We collect your account data—email, password (hashed, never stored in plain text), full name, date of birth, national ID number and photo, proof of address, phone number, and country of residence. This information is required for identity verification, compliance with our license obligations, and to confirm you're in a jurisdiction where dyon88 operates.

We collect payment data when you deposit or withdraw—the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your mobile banking, local payment, online payment, e-wallet account details), the amount, the date, and your transaction history. We don't store full bank account numbers; payment processors handle sensitive banking details separately. We record this to process your transactions, detect fraud, and maintain financial records.

We collect activity data as you use dyon88—which sportsbook markets you view, which slot games you play, your live-dealer table sessions, your esports browsing, your account balance and bet history, your login times, and your IP address. This data helps us understand how the platform is used, detect fraud patterns, improve performance during peak periods (like Liga 1 season or Piala AFF tournaments), and provide customer support when you have questions about a bet or transaction.

How We Use Your Information

We use your account data to verify your identity, create and secure your account, process your deposits and withdrawals, and determine whether you're accessing dyon88 from a jurisdiction where it's available. We use payment data to execute transactions, prevent fraud, and maintain financial records for regulatory reporting. We use activity data to detect suspicious betting patterns, improve our sportsbook odds, troubleshoot technical issues, and answer your support questions—for example, if you ask why a Liga 1 match settled a certain way, we review the market data and your bet to clarify.

We may contact you via email about account security, upcoming events (like Idul Fitri or Idul Adha tournaments), payment processing delays, or important policy changes. We do not send marketing emails unless you opt in. We do not use your data for purposes outside of operating dyon88, fraud prevention, and regulatory compliance.

Data minimization

We collect only what's needed to run dyon88 safely and legally. We don't ask for your employment history, social media, or browsing habits elsewhere.

Encryption

Passwords and payment details are encrypted in transit and at rest using industry-standard protocols.

Staff access

Only our support, fraud, and compliance teams can access your data, and only when needed to serve you or protect the platform.

Third-Party Processors and Cookies

We use third-party payment processors (licensed and regulated) to handle deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers. These processors see your payment method and transaction amount but don't see your full betting history or account balance. We also use fraud-prevention services to check for suspicious activity. These third parties operate under strict data-protection agreements and cannot use your data for their own purposes.

We use cookies and similar tracking technology to keep you logged in, remember your preferences (preferred markets, language, time zone), and measure how many visitors access our site. Cookies don't store sensitive information like your password or payment details. You can disable cookies in your browser, though some dyon88 features may not work properly if you do.

Data Retention and Account Closure

We retain your account data while your dyon88 account is active and for 5 years after you close it. This retention period covers potential disputes, regulatory audits, and tax requirements in jurisdictions where we operate. Payment and transaction records are kept longer (typically 7 years) to comply with anti-money-laundering laws. Activity logs (which markets you viewed, which games you played) are retained for 2 years for fraud detection and platform improvement, then deleted.

When you close your account, we stop collecting new data and deactivate your login. Your balance is maintained securely so you can withdraw at any time. Your historical data is archived and encrypted; it's not deleted immediately but is excluded from day-to-day processing. You can request permanent deletion of non-essential data after closure—contact our support team to arrange this.

Contact Us About Your Data

If you have questions about what we collect, how we use your data, or want to exercise your privacy rights, reach out to our support team via live chat in the dyon88 app or email. We respond to data-access requests within 14 days. If you're in Jakarta, Surabaya, Bandung, Medan, or Semarang and have privacy concerns, our team can clarify our practices and how they fit local data laws.

We may update this privacy policy to reflect changes in our platform or legal requirements. When we do, we'll notify you via email and give you 30 days to review the changes. Continued use of dyon88 after the change date means you accept the updated policy.